![](https://business.ticketmaster.ie/wp-content/uploads/2024/02/fan-experience-2-1024x928.png)
Fan Experience
At Ticketmaster, our mission is to help clients connect with their fans, and help fans make more memories live.
Key Features
- frictionless shopping experience
- Intuitive fan tools
- Flexible payment options
- Travel & Experience Packages
Fan-Focused Experience
We help you get tickets in the hands of fans through curated content, a seamless buying process and dedication to security.
Flexible Ticket Tools
Easy ways for fans discover, buy, manage and sell events swiftly and simply.
Going Beyond the Ticket
Curating a holistic experience for fans through extras that enhance their event like travel packages, merchandise, VIP upsells and more.
Fan-Focused Shopping Experience
We help you get tickets in the hands of fans, through curated content, a seamless buying process and a dedication to security.
![](https://business.ticketmaster.ie/wp-content/uploads/2023/10/SSE-Arena-Trip-1_DSC5739-sharpened-copy-1-1024x683.jpg)
SafeTix a roaring success at The SSE Arena, Belfast
Ticketmaster’s SafeTix™ technology has been a resounding success for The SSE Arena, Belfast, with more than 150,000 SafeTix™ scanned since launch. This cutting-edge technology securely links a fan’s digital ticket to their Ticketmaster
Empowering Fan Tools
A wealth of tools built to help fans discover, buy, manage and sell events swiftly and simply.
![screenshot of onsale events on iPhone](https://business.ticketmaster.ie/wp-content/uploads/2024/02/image-54.png)
Never Miss an Event
Fans are connected to their favorite artists, shows, and teams through SMS alerts, favorites and onsale event reminders.
![screenshot of safetix on iPhone](https://business.ticketmaster.ie/wp-content/uploads/2024/02/image-55.png)
Digital Ticket Management
Fans can transfer tickets to their friends and once onsite, easily enter their event through mobile tickets.
![screenshot of verified ticket on tablet](https://business.ticketmaster.ie/wp-content/uploads/2024/02/fan-exp-flexibility.png)
Flexibility When Plans Change
Fans have options for when plans change with a safe and verified environment for fans to buy and sell tickets.
Going Beyond The Ticket
Events are unforgettable once-in-a-lifetime memories. That’s why we provide options to enrich the fan experience beyond the ticket through upsells opportunities, curated travel packages, digital collectibles and beyond.
30%
of Fans are traveling 100+ Miles to their Show
58%
of Consumers Have Purchased an Add-on Product Online
$300
Incremental Spend, Fans are Spending on Top of Their Ticket
Discover more solutions
![screenshot of safetix ticket on iPhone](https://business.ticketmaster.ie/wp-content/uploads/2024/02/solution-3-column-event-day-2.png)
Event Day
Scan tickets seamlessly, monitor ingress with ease, and customise your app to encourage fan engagement every step of the way.
![screenshot of ticketmaster partnership on iPhone](https://business.ticketmaster.ie/wp-content/uploads/2024/02/solution-3-column-expert-partner.png)
Expert Partnership
We’re the partner that keeps you on the pulse of what’s next with innovative partnerships, top-notch technology integrations and the best live event experts in the business.
![screenshot of tm1 sales on tablet](https://business.ticketmaster.ie/wp-content/uploads/2024/02/solution-3-column-ticket-sales.png)
Ticket Sales
Each event is different, so we provide a variety of ticketing solutions to meet your unique needs. Paired with our fan-friendly marketplace, we’ve got you covered.