Media Hub

FAQs

Do you need a Ticketmaster Boilerplate?

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster processes 500 million tickets per year across 30+ different countries. Ticketmaster is a part of Live Nation Entertainment (NYSE: LYV).

Are you looking for Brand Assets?

Who sets the ticket price?

The event organizer sets the ticket price.

How much money does Ticketmaster make from a ticket?

Ticketmaster doesn’t keep anything from the cost of a standard ticket, instead we take a proportion of the added fees to cover the cost of running our business. We use this revenue to provide fans with the very best experience when buying tickets and getting into the show.

What do booking fees cover?

These fees simply cover the cost of processing a booking from start to finish – the only revenue we generate – including:

Retail distribution (websites, call center and customer service)

Payment processing

Technology solutions (scanning you in at the venue)

Ticket fulfillment (printing, packing and distributing tickets)

Can you tell me how many tickets have been sold for an event?

No, please reach out to the event organizer directly.

I have an issue with my tickets, can the press office help?

The press team does not handle any ticketing enquiries, please reach out to your local customer service team who will be able to assist you.

Can Ticketmaster get me media access to an event?

No, please reach out to the event organizer directly.

Media Contacts

Asia Pacific

EMEA

Latin America

North America

Press Releases

How to sell tickets online in minutes on Universe

Step 1: Sign up Sign up now > Visit the Universe website and sign up for an account by entering a few basic details or sign up with Facebook. Step 2: Build your first event Start building your event using an easy-to-use guided tool. Step 3: Publish your ...

Output Belfast

Output Belfast returned on 21 April, for the first time in person since February 2020. Beginning in 2016, the Output has established itself as the biggest one-day music conference and live music showcase in Ireland. We caught up with a selection of industry professionals at the event.

Your Partner in Touring Exhibits & Experiences

Ticketmaster Attractions is our latest business solution, offering industry-leading technology and service tailored to the needs of immersive event producers, exhibit operators, promoters and agencies.  Supporting one of the fastest growing segments in live entertainment, Ticketmaster ...

Fans can now discover tickets through Snapchat!

Searching for tickets just got a whole lot easier, all thanks to our partnership with Snapchat. Fans can now discover tickets to their favourite artists through Snapchat! Music fans can now find their favourite shows via ‘Ticketmatcher’ Mini. This is where they will be matched with ...

Ticketmaster launches global Ticketmaster Livestream service

Following the success of livestream campaigns including Niall Horan and Dua Lipa, our U.S Music and International Artist Services teams have come together to form a new Global Music Team and launch a Ticketmaster Livestream service worldwide. Ticketmaster’s streaming dedicated ...

Prepare for the Return To Live with Ticketmaster SmartEvent

We at Ticketmaster are proud to announce the introduction of our SmartEvent Technology. Our team have been hard at work developing these advanced solutions that will help fans return safely to live events and provide event organisers with the ability to adapt to new protocols. "We know that ...

Ticketmaster Ireland’s ‘Return to live’ survey yields positive results

Ticketmaster Ireland recently carried out an in depth survey to gain some insight into the minds of fans and their views on attending live events in a post Covid world. This research will aid Ticketmaster in supporting our fans, venues, promoters, and the live event industry as a whole. Here ...

The event industry seeks urgent government help

The music industry makes a vital contribution to the Irish economy each year. According to recent research from the EII (Event Industry Ireland), the events industry employs 35,000 people and generates over €3.5bn for the economy annually with a further €850 million coming from exports as a ...

Ticket your event in sections to aid social distancing

As we edge slowly closer towards the re-opening of the country in some capacity and in keeping with the government’s plans on phasing in the re-opening of certain outlets, we at Ticketmaster are fully prepared for whenever that applies to your event, attraction or organisation. These plans ...